ACCESS AND SUPPORT

We’re dedicated to helping patients access Serostim® by providing a network of support services

Your patients aren’t alone on their treatment journey. We have a number of programs to help them access and afford their medication, as well as to be supported during treatment.

ACCESS AND SUPPORT

We’re dedicated to helping patients access Serostim® by providing a network of support services

Your patients aren’t alone on their treatment journey. We have a number of programs to help them access and afford their medication, as well as to be supported during treatment.

For patients who need support, the AXIS Center® is here to help

EMD Serono is committed to helping patients access Serostim® by providing a network of support services.

The AXIS Center® is a reimbursement and support program dedicated to healthcare providers and their patients taking Serostim®

The AXIS Center® provides patients with a variety of benefits including:

  • A dedicated case manager who will be the single point of contact for the patient and their care team
  • Payment assistance programs which may help cover out-of-pocket costs related to Serostim® prescriptions
  • 24/7 phone support to answer all Serostim® product-related questions
  • In-home or in-office injection training*

Product support specialists are available 24 hours a day, 7 days a week, to address questions about product administration.

Have your patients call 1-877-714-2947 to connect with the AXIS Center®.

In the first 3 quarters of 2018

  • The AXIS Center® had a prior authorization success rate of 87% for insured patients prescribed Serostim®
  • Of cases denied and appealed, 83% were overturned and approved
  • 91% of commercially insured patients with unsuccessful cases were approved to receive Serostim® through the Patient Assistance Program

*An injection training order is required. If injection training is requested, patient’s provider will be contacted to create order prior to any training being scheduled.

Start the enrollment process for your eligible patients
Fill out the Statement of Medical Necessity and fax it to 1-877-714-2947.

Help your patients save on the cost of their prescription

We offer 2 assistance programs for your eligible patients.

Serostim® Copay Assistance Program

  • For eligible commercially or privately insured patients
  • Can decrease or potentially eliminate out-of-pocket costs
  • In the first 3 quarters of 2017, 95% of commercially insured patients in the program did not incur any out-of-pocket costs
  • Card can be used at all pharmacies in the Serostim® Secured Distribution Pharmacy Network. For a list of pharmacies visit Serostim.com/PharmacyList

Help your patients sign up for the Serostim® Copay Assistance Program and download their Copay Card.
DOWNLOAD COPAY CARD®ACTIVATE AN EXISTING CARD
Program requirements

  • Patients must have a prescription drug benefit that covers Serostim® and a valid Serostim® prescription
  • Patients may not use the card if their private insurance, HMO, or other health or pharmacy benefit program paid for the entire Serostim® prescription
  • This is not an insurance program
  • Patients may not combine this card with any other rebate, coupon, free trial, or similar offer
  • Void in any state where prohibited by law, taxed, or otherwise restricted
  • EMD Serono reserves the right to rescind, revoke, or amend this offer at any time without notice

Patient Assistance Program

  • Eligible patients will receive Serostim® for free
  • To be eligible for the program, patients must meet certain financial and medical criteria
  • Patients who receive drug benefits for Medicaid, Medicare, or other federal or state programs are not eligible

To help your patients join the Patient Assistance Program, call the AXIS Center® at 1-877-714-AXIS (2947).
CALL AXIS CENTER®